Jewelry repair

It is crucial to seek the services of an experienced jeweler who has the necessary expertise to restore your jewelry. Our workshop, located in downtown Montreal offers on-site jewelry repair services. Our skilled jeweler has many years of experience, an in-depth knowledge of materials (gold, silver, platinum, gemstones, etc.), and is proficient in various repair techniques such as soldering, setting, and polishing. At St-Onge Jeweller, you can be assured that your jewelry will be handled with the utmost care.

We offer a wide range of repair services, including:

- Repairs: ring size adjustment, necklaces or bracelets that have become misshapen.
- Soldering and Fusion: Repairing broken jewelry or detached parts.
- Stone Replacement and Setting: Replacing lost precious or semi-precious stones.
- Restoration of Antique Jewelry: Bringing old jewelry back to life while preserving its original style.
- Polishing and Cleaning: Restoring the shine and brilliance of jewelry that has dulled over time.
- Clasp and Chain Repair: Replacing or repairing broken clasps and damaged chains.

The best way is to visit us at our workshop in downtown Montreal. We will take the time to examine your jewelry under a microscope, make a diagnosis, and explain the various repair options as well as the costs. There is no charge for this estimate, so you are under no obligation.

The cost of a repair depends on the materials used, the complexity of the work, and the time required to complete the task. Replacing a clasp or reshaping a misshapen ring will be less expensive than replacing a precious stone or restoring a heavily damaged ring. Before starting, we will evaluate what repairs need to be done and provide you with an estimate of the cost with no obligation on your part.

The time required for a repair will depend on the type and complexity of the work. Some simple repairs, such as soldering a bracelet or chain, can be done in one or two days. More complex repairs, such as restoring antique jewelry, fixing heavily damaged pieces, or setting stones, may take a few days. Visit us at our downtown Montrealworkshop so we can inspect your jewelry more closely and give you an accurate estimate of both cost and repair time.

We always test the jewelry before starting the repair to determine its composition, ensuring that the repair is done with the same type of metal. We can repair items made from 925 sterling silver, 10kt, 14kt, 18kt gold, or platinum. We only use high-quality materials that respect the authenticity of your jewelry while ensuring an aesthetically pleasing and functional result.

Yes, we can replace a broken or missing stone in your jewelry. Regardless of the piece, we will find a stone to match the size, color, and style of the original one. When you bring us a piece of jewelry, we first assess the overall condition of the item to ensure that the stone replacement can be securely set.

Sometimes, jewelry may not be repairable. For example, the piece may be too worn, or there may not be enough metal left to work with. Hollow pieces of jewelry are also very difficult to repair. The best option is to bring it to our workshop, where we can inspect it and let you know if a repair is possible.

Yes, we also repair jewelry that is not from St-Onge Jeweller. However, we reserve the right to refuse to work on certain pieces. The best option is to bring us the jewelry to our atelier in Montreal so we can inspect it. We will be able confirm whether the repair can be made.

Jewelry repairs are carried out by our qualified jeweler. If a problem arises after the repair, we will take the necessary steps to resolve the issue by adjusting the work or performing additional repairs. If the repair cannot be guaranteed, we will inform you beforehand so you can decide whether the repair is worth proceeding with.